Frequently
Asked Questions
Everything you need to know about entering draws, claiming prizes, and how we keep things fair.
Entering a Draw
4 questions
Browse the Active Draws page, choose a prize, select how many entries you want, and complete checkout. Your entries are confirmed instantly and visible in your account dashboard.
Each draw has its own entry cap per person, displayed on the prize page. This ensures fair odds for everyone. Flash Draws typically allow fewer entries per person than standard draws.
Absolutely. You can hold active entries across as many concurrent draws as you like. Your dashboard shows all your live entries in one place.
Every draw has a guaranteed closing date, and we never extend a draw just because entries are low. In most cases the draw closes on that date and a winner is selected from the entries received. In the rare case where a draw receives far fewer entries than expected, we may cancel it and refund every paid entry in full, with credits returned as credits (clause 5.5 of the Terms).